[Important] Delivery service suspension from January 17th to February 8th

Thank you very much for your continued patronage of kocol.

Due to the long holiday period of our overseas business partners, product delivery services will be suspended during the following period. Please note that delivery times during the following period will differ from normal delivery times.

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■ Delivery service suspension period

Friday, January 17, 2025 - Saturday, February 8, 2024

※You can still place an order.

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During the suspension of delivery services, you can place orders, but orders will be processed in order from Monday, February 9th onwards. Please check before making a purchase.

<If you order by Friday, January 17, 2025>

Thursday, January 16th is the final shipping date before the suspension, but if we determine that we are unable to ship due to stock shortages or a defective product and need to arrange for an exchange, we will ship the items in order after the suspension ends.

For orders placed between Friday, January 17th and Saturday, February 8th, 2025

During this period, you can place orders as usual, but products will be shipped from Sunday, February 9th onwards. After the suspension, overseas shipping will be very busy, so it may take more than two weeks longer than usual for your order to arrive.

For orders placed after Sunday, February 9, 2025

We will switch back to normal sales. As the suspension period may be affected after the end of the suspension period, there may be delays in delivery. Please understand that there is a possibility that delivery may exceed the normal delivery schedule when placing your order.

[Notes]

Please check the schedule before placing your order. Please note that, in principle, we do not accept cancellations due to delivery delays within the above estimated shipping period.

We will do our best to deliver your order as soon as possible, but we expect significant delays in delivery compared to normal times. We apologize for any inconvenience this may cause, and we ask that you please understand the above points when making your purchase.