Thank you very much for your continued patronage of kocol.
Due to the long holiday (Chinese New Year) of our overseas business partners, product delivery operations will be temporarily suspended.
During this period, delivery times will differ from normal, so we apologize for any inconvenience caused and ask for your understanding in advance.
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■ Complete suspension of delivery operations
Friday, February 13, 2026 - Sunday, February 22, 2026
*We will accept orders 24 hours a day even during the suspension period.
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Many product manufacturers will be suspending shipping operations from around Sunday, February 8th . Therefore, orders placed just before the suspension period will most likely be shipped after the holidays. If you are in a hurry, please place your order as soon as possible.
<<For orders placed by Saturday, February 7, 2026>>
As a general rule, we plan to ship items before the suspension. However, in the unlikely event that an exchange is required due to out-of-stock items or defects during inspection, the item will be shipped after the suspension ends (after February 23rd).
For orders placed between February 8th (Sun) and February 22nd (Sun), 2026
Orders placed during this period will be shipped sequentially from Monday, February 23rd . Due to expected heavy congestion at local transportation and customs after the holidays, delivery may take more than two weeks longer than usual .
For orders placed after Monday, February 23, 2026:
We will resume normal sales, but please note that delivery schedules may be delayed due to the processing of orders accumulated during the closure period. Please place your order well in advance.
We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation.
